Client
White Stuff is a fast growing casual lifestyle brand operating 32 stores in the UK and Europe.
Objective
Review the structure, roles, responsibilities and process in the buying and production departments and develop and implement a strategy to support the rapid growth of the business.
Approach
Numensa worked with the teams and managers through a series of workshops to ensure a consultative approach with high levels of buy in.
One to one coaching with the Buying Director to develop delegation, communication and objective setting skills.
Result
A full Responsibility, Accountability, Communicate and Inform (RACI) matrix was developed for all levels across the buying, production and design functions.
Detailed job descriptions for buying and production manager were established.
Key performance indicators established for the supply chain process.
Detailed performance objectives set and communicated to buying and production teams.
Client said
" I don't know what we would have done without Mark"
- George Treves; Founder and Owner
